Nasser Khan has established a track record of maintaining rigorous quality standards during his tenure at Acadia Healthcare. Under his leadership as group president of the Comprehensive Treatment Center division, Acadia Healthcare achieved quality scores of 99% across all 13 dimensions measured by CARF, the Commission on Accreditation of Rehabilitation Facilities.
These quality outcomes represent a significant achievement within the behavioral health sector. CARF serves as an international regulatory body that establishes standards for rehabilitation and human services providers. The comprehensive treatment centers overseen by Nasser Khan maintained these elevated performance levels while simultaneously expanding operations and patient capacity.
Quality metrics have remained a central focus throughout Khan’s career. His operational approach emphasizes process improvement and evidence-based care delivery. “Throughout my career, I have been drawn to areas where I can use my experience and medical expertise for the greatest good,” Khan stated when he joined the organization in 2022.
Nasser Khan implemented several strategies designed to improve patient experience during his time leading the comprehensive treatment center division. These initiatives included reducing dosing wait times at medication-assisted treatment facilities and supporting patients through Medicaid redetermination processes. Both efforts addressed practical barriers that often prevent individuals from maintaining consistent engagement with treatment programs.
Employee retention represents another area where Khan has focused operational improvements. Acadia Healthcare’s comprehensive treatment centers increased staff retention rates during his leadership of the division. Nasser Khan has emphasized that recruiting strong leaders and supporting frontline caregivers constitute essential components of quality care delivery.
The expansion of services under Khan’s direction occurred alongside quality maintenance. Acadia Healthcare added 11 new de novo clinics and mobile vans to its comprehensive treatment center network between 2022 and 2024. This growth required establishing quality protocols at new locations while maintaining standards across existing facilities.
Patient retention improved under Khan’s operational leadership. Higher retention rates indicate that individuals receiving medication-assisted treatment remained engaged with their care programs over extended periods. Sustained engagement correlates with better treatment outcomes for individuals addressing opioid use disorder.
Nasser Khan’s approach to innovation includes examining how technology and new care delivery models can support quality objectives. “One thing that you will see more of is a real focus on innovation,” Khan said regarding future strategies. “[We will] ask ourselves in what ways can we leverage and adapt technology, ways of thinking and ways of working to meet our primary objectives around being a great employer and a great caretaker for patients.”
Acadia Healthcare operates 270 behavioral healthcare facilities with approximately 12,000 beds across 39 states and Puerto Rico. As chief operating officer, Nasser Khan now oversees operational functions for all service lines within this network, applying the quality-focused approach he developed while leading the comprehensive treatment center division.
Source: https://www.acadiahealthcare.com/about/staff/senior-executive-team/